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“Everything is about the customer.” That’s one of the first things Kevin Hammer, Cultura’s General Manager of Grains & Oilseeds, told us when he joined the company earlier this year. He learned it early in his career and really believes it. That mindset starts at the top, and it’s his expectation for all of us. …
We hear it all the time from all kinds of businesses: “We value our customers.” “We offer the best in customer service.” “Our customers are number ONE!” Yes, we hear it; we see it in their ads. But a lot of times, the businesses that yell the loudest about how much they love their customers…
This week, we’re on the road at the NGFA and Grain Journal Elevator Design Conference in Kansas City, Missouri, with three members of our Cultura Scale Team: Sales Lead Allan Venters, Product Manager Steve Day and the leader of our group, Lyle Hartz. They are very interested in meeting as many of our customers as possible, so…
When it comes to your grain business, accuracy and timeliness are two of the most important challenges you’ll encounter. Both are essential to the success of your business, so ensuring you capture data as fast as possible – and that it’s unquestionably right – is non-negotiable. Even the simplest of automation can mean big improvement. …
You might be thinking of making an investment to update and improve your grain business. Before you talk with a vendor, it’s smart to do your homework. Wait, do homework about your own business? Yes. Honest vendors will need to know certain information so they can make smart recommendations tailored to your needs, instead of throwing a one-size-fits-all…
You may be perfectly happy with the way your business handles grain. You have your scale, a simple system to create a ticket and a printer to print that ticket. Nice and easy. You don’t want to complicate things by switching to a completely automated system that’s too complex, too sterile and unmanned. From your…