Amazing Service: The Gift You “Re-gift” to Your Customers

Hearing the word “re-gift” might make you think of a present you weren’t too crazy about.  You opened it and instantly thought, “Surely SOMEONE would like this waffle iron in the shape of a puppy’s head.”  So you gave it away. That’s how we normally think of re-gifting:  a way to get rid of something…

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Here’s How Technology Can Actually Help Customer Service

We’ve been talking about customer service, and how our commitment to serving you at a high level allows you to serve your customers better.  We shared how serving customers has to be at the heart of the business, and how solid relationships are beneficial to you and your customers.  We’ve also shown you that when you…

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Getting to Know Our Customers to Serve Them Better

At Cultura Technologies, we’re not the kind of business that sends out brochures and hopes you’ll self-select our solutions.  We pride ourselves in being partners with our customers, so it’s important for us to get to know you and your business. That priority doesn’t go away after you sign contracts with us.  In fact, you become…

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Commitment to Customer Service Starts at the Top

“Everything is about the customer.” That’s one of the first things Kevin Hammer, Cultura’s General Manager of Grains & Oilseeds, told us when he joined the company earlier this year.  He learned it early in his career and really believes it. That mindset starts at the top, and it’s his expectation for all of us. …

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The Perks of Scale Automation from a CEO Who Knows

This week, we’re on the road at the NGFA and Grain Journal Elevator Design Conference in Kansas City, Missouri, with three members of our Cultura Scale Team:  Sales Lead Allan Venters, Product Manager Steve Day and the leader of our group, Lyle Hartz.  They are very interested in meeting as many of our customers as possible, so…

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